Restaurants & QSRs
Service Team
SUPER
Waiters, stewards, captains, hostess
SUPPORT
Same roles — pre-opening restaurant
ICEDT
Counter executives, sales boys, servers
Guest Experience
iCARE
Customer service execs, supervisors
Vow to Wow
Frontline reps, team leaders
Managers
RAMP
Restaurant managers & supervisors
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Hotels
Rooms & Front Desk
FORT
Receptionists, FO executives, GRE, bell boys
HOT-CAR
Housekeeping attendants & supervisors
Kitchen
KMT
Chefs, sous chefs, kitchen supervisors
Whole Property
Hotel SHOT
Every hotel role — F&B to security
Villas & Homestays
CUP
Caretakers of villas, homestays, guesthouses
Grooming & Management
CLASS
Guest-facing & corporate professionals
MDP
Newly promoted & mid-level managers
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Offices & Retail
POST
Corporate pantry staff & attendants
TOP
Peons, office boys, support staff
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Lead by HTI
Train the trainer, presentation & soft skills
Leadership Development
Senior managers & future leaders
Professional Etiquette
Corporate & client-facing professionals
POSH Training
All employees, managers & ICC members
FSSAI Training
Food handlers & food safety supervisors
Team Building
Group activities for any team
Develop SOPs & How-To Videos
Owners & operations heads
Blogs
Hospitality insights & guides
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