ICEDT

Interactive Counter Executives Development & Training. The program is aimed at your Servers & Counter Executives.

Prepare your pre-opening restaurant team for success with our Skill Upgradation Program for Pre-Opening Restaurant Teams. Designed to foster team bonding and align members with your organization's mission, values and culture, this program is ideal for new restaurant openings.

24 Hours Total

In-Person Sessions

Learn Job Skills

Learn Soft Skills

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Dominic CostaBir

Director

What will you learn in the workshop?

1. The technique of learning to follow Systems and Processes (SOPs) 10x faster

2. Non-Textbook Method of Learning how to Handle Guest Complaints

3. The no-fluff framework for Building a Great First Impression on Guests

4. The Ultimate Hack to Becoming a Master at Upselling & Suggestive Selling

5. Handling of the Point Of Sales System

6. Understanding why Guests Complain & How To Prevent Complaints

7. The 8 steps of Service and a LIVE MOCK SESSION of Frequently Faced Situations

8. The magic method of learning the Food & Beverage Menu

9. BONUS 🥳 : SUPER FUN Team Building Activities 🎉

How it works…

Develop module with partners

LIVE in person sessions

Mock simulations of real situations

Audit, Test & Quizzes

Present report to partners