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12 KPIs Every HR Manager Should Measure in 2023

Here is the complete list of the top 12 Human Resources KPIs and metrics that every HR professional and manager should know:

Date 30-05-2023
Reading Time 04 min read
What is KPIs
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Objective of Tracking KPI's?

Human Resource Managers — can often feel like they're trapped in a fog. Without a physical presence at the restaurants or hotels, it's difficult to keep tabs on their teams.

And, they rely heavily on their Restaurant Managers to be their eyes and ears. While this could be effective, we believe the best way for HR managers to gain visibility into their team's activity is to collect and measure their performance through KPIs.

In this post, we'll cover what KPIs are in HR and all the KPIs and metrics you should measure.

Objectives of KPI

Improve personnel's understanding of KPIs

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Cost per Hire

Analyze the cost incurred to find the perfect fit.

Time to Fill

Track the total days between job posting and new hire start date.

Time to Hire

Time taken from when a candidate applies to when they accept the offer.

Employee Turnover Rate

When tracked correctly, this can improve retention and reduce hiring costs.

Employee Satisfaction

Measure how content employees are with their jobs, environment and leadership.

Employee Net Promoter Score (eNPS)

Measure how likely employees are to recommend your company as a great place to work.

Absenteeism Rate

Engagement evaluation of your employees, could also indicate who is due to put in their resignation.

Overtime Hours

Maintain a close eye on how much work each employee is taking on to avoid burnout.

Time taken for education and training

Monitor how long you need to spend to get a new employee up to speed with systems and processes.

Cost per Hire (Training)

Analyze the cost incurred to find the perfect fit for training investments.

Revenue per Employee

Measure how much revenue each employee generates on average for the business.

HR to Employee Ratio

The number of HR staff needed to support a given number of employees in the organisation.

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