CUP

Caretakers Upgradation Program

This training program is aimed at caretakers of holiday homes. It addresses the nuances of professional service without diluting the homely touch that they naturally provide.

24 Hours Total
In-Person Sessions
Learn Job Skills
Learn Soft Skills
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CUP program
Designed by
Dominic CostaBir
Director

We've conducted Training for 60 plus brands in the hospitality industry; a few of them are…

Testimonials

Who is this program for?

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What will you learn in the workshop?

1. Guest Interaction – from warm welcomes to farewells, and everything in between

2. Enhanced Hygiene – clean, comfortable & sanitized facilities with attention to detail

3. Hospitality Skills – provide seamless service while retaining the homely touch

4. Special Requests – cater to diverse guests needs with care and professionalism

5. Crisis Management – professionally handle unexpected situations and concerns

6. Safety Protocols – ensure homes are well-kept, secure, and guest-friendly

7. The fundamentals to Building a Lasting First Impression on visitors

8. Fundamentals of Manners & Behavior - Dos & Don'ts around visitors

9. Telephone Handling 101

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How it works…

1

Develop module with partners

2

LIVE in person sessions

3

Mock simulations of real situations

4

Audit, Test & Quizzes

5

Present report to partners

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Frequently Asked Questions

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