In what languages do you conduct these sessions?

We have conducted sessions in over 14 different languages, and reached over 410 locations in 5 different countries! Language is not a barrier. Our trainers speak in a language best understood by the participants!

Will this be in-person or online sessions?

All the sessions will be done in-person. Our trainer visits your location and conducts the session.

What are the timings?

We conduct sessions at a time convenient to our partner.

Will I see an increase in my sales after this workshop?

No program guarantees any income. The workshop is designed to streamline your staff's efforts.

Can we conduct this session in countries outside India?

Yes, we have already trained for companies in Dubai, Saudi Arabia, Maldives and Mauritius.

Does the workshop have real world application?

Yes, we have built this program around Frequently Faced Situations experienced by your staff.

No. We don't provide refunds. If you are not sure about the workshop, check out the testimonials, read more about the trainer and take an informed decision. In case you are not happy with the outcomes of a particular session, we can redo the session only ONCE.

Should I apply for this program?

YES! In this program, we will work very closely with you to understand the issue you are facing.

CUP

Caretakers Upgradation Program

This training program is aimed at caretakers of holiday homes. It addresses the nuances of professional service without diluting the homely touch that they naturally provide.

24 Hours Total

In-Person Sessions

Learn Job Skills

Learn Soft Skills

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Dominic CostaBir

Director

Who is this program for?

Caretakers and staff of holiday homes, villas, and guesthouses

Property managers who want their staff to improve the hospitality experience

Hospitality professionals who manage homestays and boutique properties

Anyone looking to upgrade their caretaking skills to enhance guest experience

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What will you learn in the workshop?

1. Guest Interaction – from warm welcomes to farewells, and everything in between

2. Enhanced Hygiene – clean, comfortable & sanitized facilities with attention to detail

3. Hospitality Skills – provide seamless service while retaining the homely touch

4. Special Requests – cater to diverse guests needs with care and professionalism

5. Crisis Management – professionally handle unexpected situations and concerns

6. Safety Protocols – ensure homes are well-kept, secure, and guest-friendly

7. The fundamentals to Building a Lasting First Impression on visitors

8. Fundamentals of Manners & Behavior - Dos & Don'ts around visitors

9. Telephone Handling 101

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How it works…

Develop module with partners

LIVE in person sessions

Mock simulations of real situations

Audit, Test & Quizzes

Present report to partners

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CUP

We've conducted Training for 60 plus brands in the hospitality industry; a few of them are…

Testimonials

Who is this program for?

What will you learn in the workshop?

1. Guest Interaction – from warm welcomes to farewells, and everything in between

2. Enhanced Hygiene – clean, comfortable & sanitized facilities with attention to detail

3. Hospitality Skills – provide seamless service while retaining the homely touch

4. Special Requests – cater to diverse guests needs with care and professionalism

5. Crisis Management – professionally handle unexpected situations and concerns

6. Safety Protocols – ensure homes are well-kept, secure, and guest-friendly

7. The fundamentals to Building a Lasting First Impression on visitors

8. Fundamentals of Manners & Behavior - Dos & Don'ts around visitors

9. Telephone Handling 101

Unsure if this program suits your team? Customize a training program tailored to your staffs needs!

How it works…

Frequently Asked Questions