On site in Pune — trainers come to you
Pune is a road trip from HTI’s Navi Mumbai office rather than a flight, which makes it one of the easier cities on this list to schedule — including the single-day formats that are hard to justify when a trainer has to fly.
Hotel, restaurant, QSR and office teams across Hinjawadi, Kharadi, Baner and Koregaon Park.
The session runs on your own floor in Pune — your outlet, your kitchen, your front desk. Staff practise on the equipment and the menu they will use on the next shift.
Sessions have been run in 13 languages. In Pune that usually means Marathi, Hindi and English. Tell us which one your team works in and we will match a trainer to it.
Not a stock deck. The programme is put together from what is actually going wrong on your floor, and it ends with a report you can act on.
Every HTI programme can be delivered in Pune. These are the ones the city’s employers book most often — each one links to the full programme page.
Waiters, stewards, captains and hostesses
Customer service executives and their supervisors
Corporate pantry staff and attendants
Restaurant managers and shift supervisors
Receptionists, front office executives, GRE and bell desk
Peons, office boys and support staff
Guest-facing and corporate professionals
Food handlers and Food Safety Supervisors
Pune’s hospitality demand is shaped by two things that barely overlap. There is the IT corridor — Hinjawadi, Kharadi, Magarpatta — where cafeterias, pantries and visitor desks are staffed by people hired for reliability rather than for guest contact, then handed the most guest-facing job in the building. And there is the cafe and casual-dining scene around Koregaon Park, Baner and FC Road, largely owner-run, where the difference between a full house and an empty one is a server who knows the menu and can read a table. Business hotels sit between the two, running corporate check-ins on weekdays and weddings at the weekend with the same front desk. The shortlist below is picked for that split.
HTI is headquartered in Navi Mumbai and the trainers travel. There is no Pune branch office and this page does not pretend otherwise: what comes to you is the trainer and the programme, delivered at your own property.
No. HTI is headquartered at Vashi, Navi Mumbai, and the trainers travel to you. The training itself runs at your property in Pune — on your floor, with your equipment and your menu — which is where it works best in any case.
At your own hotel, restaurant, outlet or office in Pune. HTI does not run open-enrolment batches in a rented classroom; a session is booked by one employer for one team, and it is built around the situations that team meets on its own shift.
Tell us which language your floor staff work in and we will match a trainer to it. HTI has run sessions in 13 languages across 410+ cities; in Pune the request is usually Marathi, Hindi and English. Training somebody in a language they think in and not merely understand is most of the difference between a session that changes a shift and one that fills an afternoon.
It depends on the roles you are trying to fix rather than on the city. Of the 8 listed on this page, SUPER, iCARE and POST are the ones Pune employers most often start with. If you are not sure, say what is going wrong on the floor and a consultant will point you at the right one.
Send the enquiry form on this page, or WhatsApp +91 77380 60902. A training consultant calls back within one working day, Monday to Saturday, with dates, group sizes and what the programme costs for a team your size.
Tell us about your property and a training consultant will come back within one working day with dates, group sizes and what it would cost for a team your size.
One short form, about a minute. It reaches the same desk as every other enquiry, so nothing gets lost on the way.
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