On site in Delhi NCR — trainers come to you
HTI trainers travel to Delhi, Gurugram, Noida and Faridabad and run the session at your property. Nothing here is delivered over a screen: the programmes are built to be taught where your team already works.
Hotel, restaurant, QSR and office teams across Gurugram, Noida, Faridabad and Ghaziabad.
The session runs on your own floor in Delhi NCR — your outlet, your kitchen, your front desk. Staff practise on the equipment and the menu they will use on the next shift.
Sessions have been run in 13 languages. In Delhi NCR that usually means Hindi and English. Tell us which one your team works in and we will match a trainer to it.
Not a stock deck. The programme is put together from what is actually going wrong on your floor, and it ends with a report you can act on.
Every HTI programme can be delivered in Delhi NCR. These are the ones the city’s employers book most often — each one links to the full programme page.
Every hotel role — F&B, front desk, housekeeping, security
Receptionists, front office executives, GRE and bell desk
Corporate pantry staff and attendants
Restaurant managers and shift supervisors
Housekeeping attendants and floor supervisors
Customer service executives and their supervisors
Peons, office boys and support staff
One day on the POSH Act, 2013 — staff, managers and ICC members
NCR runs on volume. Aerocity and the Gurugram hotel belt turn corporate guests over at a pace that leaves no room for a receptionist who is still learning, and the banqueting trade — weddings, conferences, the eight-hundred-cover evening — hires heavily at short notice and expects people to be floor-ready in days. At the other end of the same market sit Cyber City and the Noida office campuses, where the pantry attendant and the front-desk executive are the first company employee a visiting client meets, and where nobody has ever formally trained them. The hotel programmes below are aimed at the first problem and POST and TOP at the second. Both are taught in the language the team actually speaks on shift.
HTI is headquartered in Navi Mumbai and the trainers travel. There is no Delhi NCR branch office and this page does not pretend otherwise: what comes to you is the trainer and the programme, delivered at your own property.
No. HTI is headquartered at Vashi, Navi Mumbai, and the trainers travel to you. The training itself runs at your property in Delhi NCR — on your floor, with your equipment and your menu — which is where it works best in any case.
At your own hotel, restaurant, outlet or office in Delhi NCR. HTI does not run open-enrolment batches in a rented classroom; a session is booked by one employer for one team, and it is built around the situations that team meets on its own shift.
Tell us which language your floor staff work in and we will match a trainer to it. HTI has run sessions in 13 languages across 410+ cities; in Delhi NCR the request is usually Hindi and English. Training somebody in a language they think in and not merely understand is most of the difference between a session that changes a shift and one that fills an afternoon.
It depends on the roles you are trying to fix rather than on the city. Of the 8 listed on this page, Hotel SHOT, FORT and POST are the ones Delhi NCR employers most often start with. If you are not sure, say what is going wrong on the floor and a consultant will point you at the right one.
Send the enquiry form on this page, or WhatsApp +91 77380 60902. A training consultant calls back within one working day, Monday to Saturday, with dates, group sizes and what the programme costs for a team your size.
Tell us about your property and a training consultant will come back within one working day with dates, group sizes and what it would cost for a team your size.
One short form, about a minute. It reaches the same desk as every other enquiry, so nothing gets lost on the way.
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