On site in Bengaluru — trainers come to you
HTI trainers come to your outlet or campus in Bengaluru and run the programme there — on your floor, with your menu, in front of the team that has to use it tomorrow.
Hotel, restaurant, QSR and office teams across Whitefield, Electronic City, Indiranagar and Koramangala.
The session runs on your own floor in Bengaluru — your outlet, your kitchen, your front desk. Staff practise on the equipment and the menu they will use on the next shift.
Sessions have been run in 13 languages. In Bengaluru that usually means Kannada, Hindi and English. Tell us which one your team works in and we will match a trainer to it.
Not a stock deck. The programme is put together from what is actually going wrong on your floor, and it ends with a report you can act on.
Every HTI programme can be delivered in Bengaluru. These are the ones the city’s employers book most often — each one links to the full programme page.
Waiters, stewards, captains and hostesses
Customer service executives and their supervisors
Counter executives, sales staff and quick-service servers
Restaurant managers and shift supervisors
Frontline representatives and team leaders
Corporate pantry staff and attendants
Food handlers and Food Safety Supervisors
One day on the POSH Act, 2013 — staff, managers and ICC members
Bengaluru opens restaurants faster than it trains people to run them. Indiranagar, Koramangala and Whitefield add covers every quarter, brewpubs and casual-dining rooms compete on service as much as on food, and the cloud-kitchen model has quietly created a large workforce that never meets a guest but whose mistakes reach one anyway. Meanwhile the campuses at Electronic City and Whitefield run cafeterias and visitor lounges at a scale most hotels would recognise, staffed by teams with no hospitality background at all. Two very different problems, and both come down to the same thing: nobody has ever sat these teams down and taught them the standard. SUPER, iCARE and ICEDT are the three Bengaluru businesses ask about first.
HTI is headquartered in Navi Mumbai and the trainers travel. There is no Bengaluru branch office and this page does not pretend otherwise: what comes to you is the trainer and the programme, delivered at your own property.
No. HTI is headquartered at Vashi, Navi Mumbai, and the trainers travel to you. The training itself runs at your property in Bengaluru — on your floor, with your equipment and your menu — which is where it works best in any case.
At your own hotel, restaurant, outlet or office in Bengaluru. HTI does not run open-enrolment batches in a rented classroom; a session is booked by one employer for one team, and it is built around the situations that team meets on its own shift.
Tell us which language your floor staff work in and we will match a trainer to it. HTI has run sessions in 13 languages across 410+ cities; in Bengaluru the request is usually Kannada, Hindi and English. Training somebody in a language they think in and not merely understand is most of the difference between a session that changes a shift and one that fills an afternoon.
It depends on the roles you are trying to fix rather than on the city. Of the 8 listed on this page, SUPER, iCARE and ICEDT are the ones Bengaluru employers most often start with. If you are not sure, say what is going wrong on the floor and a consultant will point you at the right one.
Send the enquiry form on this page, or WhatsApp +91 77380 60902. A training consultant calls back within one working day, Monday to Saturday, with dates, group sizes and what the programme costs for a team your size.
Tell us about your property and a training consultant will come back within one working day with dates, group sizes and what it would cost for a team your size.
One short form, about a minute. It reaches the same desk as every other enquiry, so nothing gets lost on the way.
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