Corporate & Hospitality Training

Duration

  • Corporate - Depends on focus and requirement of the program
  • Hospitality Industry - Annual Contracts to prevent service related disorders.

    Soft Skills

  • Corporate image projection
  • Corporate grooming
  • Dining etiquette
  • Sensory communications
  • Body language
  • Introductions, handshake and exchange of visiting cards
  • Corporate behaviour
  • Restaurant etiquette
  • Creativity – breaking the box


    • Management Functions

  • Written communications - e-mail, letters, sms
  • Problem and decision making
  • Presentation skills – Planning, power point presentation and delivery
  • Selling and negotiation skills
  • Positive mental attitude
  • Team building
  • Risk taking and decision making
  • Training and coaching
  • Power and empowerment
  • Non aggressive assertiveness


    • All Staff & Supervisors of Restaurants, Resorts and Hotels

  • Motivation
  • Attention to detail
  • Importance of procedures and systems
  • Jobs skill training for waiters, captains, hostess and order takers
  • Chefs training - hygiene, sanitation, costing, cost control, menu planning
  • Complaint handling through continuous (fortnightly) training
  • Housekeeping staff cleaning operations and procedures


    • Title 1

    Increasing Efficiency.

    Title 2

    Productivity

    Title 3

    Team Work & Moral

    HTI Press Release HTI Press Release
    HTI was set up in 2002 with the mission of – “Improving hospitality through consultancy and training”. We conduct training for hospitality and allied industries.