About us
Introduction
We are a six-year young organization set up with the mission of – “Improving hospitality through training”. We conduct technical and soft skills training for hospitality and allied industries. Our client list includes Hotel Taj, Oberoi Airport Services, CBS Multiplex, Kesari Tours, HDFC, Titan watches, Indian Airlines, Voltas, HCC...
Our training aims to increase efficiency and productivity, it raises staff morale and lowers staff turnover. Overall, interpersonal skills and team work receive a boost along with customer satisfaction. Due to the above, profitability rises and the ROI of training is achieved within 3 to 4 months.
The Leadership Development Program (LDP) improves confidence, enhances communication and value based management practices. It changes the mindset of mangers to that of leaders that work at creating leaders. This paradigm shift ensures that we have a more committed, motivated and dynamic team. Attrition, complaints and infighting drops. While guest satisfaction, repeat patronage and the bottom line all get a shot of adrenaline.
Our programs can be customized to suit the requirements of all staff and can be conducted in English, Hindi or Marathi. The sessions are interactive, interspersed with energizers and based on experimental learning and role play. “Fun with learning” and “Never a dull moment”, are part of the enthusiastic feedback we have received.
HTI Press Release